About us

Why PuraVida Bathrooms?

If you ever fortunate enough to visit Costa Rica ‘PuraVida’ is a phrase you will hear everywhere; it translates to ‘simple life’ or ‘pure life’.  This is more than just a phrase it is a way of life for Costa Ricans.  Costa Ricans use this term to say hello, to say goodbye, to say everything’s great, to say everything’s cool.  However, it is not the words that reflect the true meaning of PuraVida.   PuraVida is the way Costa Ricans live.

PuraVida Bathrooms is here to bring the same approach to buying your bathroom online.  We are here to help make your bathroom choices ‘simple’ and enjoyable.  PuraVida Bathrooms understands that designing and selecting products for your bathroom can sometimes be difficult and problematic due to plumbing restrictions, sizing and the massive choices available nowadays.  We have expert knowledge of the bathroom industry and the installation of the bathrooms products we sell.  We are uniquely qualified to guide you through the decisions and help create your dream bathroom with good quality products at great prices.

We hope that the choices you make, with our help, will enhance your life.  No worries, no fuss, no stress, PuraVida Bathrooms are here throughout the whole process.

Here are a number of reasons why we are different from many other online bathroom suppliers

Products

We only sell products that we sell to customers in our installed bathrooms, the same products we have in our own homes.  These are generally sourced from leading manufacturers throughout the United Kingdom and Europe that offer the best in bathroom sanitary ware and brassware.  Our experience installing bathrooms has allowed us to further refine the selection of our products to weed out those manufacturers that have been found to be lacking in some respect.

Every sanitary ware product and item of furniture that leaves our premises are individually opened and inspected thoroughly prior to delivery.  All products come with the benefit of a manufacturers guarantee ranging from 1 year to a lifetime.

Showroom

PuraVida Bathrooms is the online trading name for our designer bathroom showroom.  Located in Bury St Edmunds, the showroom is the largest designer bathroom showroom in the area.  We have approximately 35 beautifully installed display areas spread across two floors of showroom space.

Knowledgeable Staff

We design and install bathrooms week in and week out.  We have first-hand experience of all the items we sell and understand the benefits, and limitations, of every item.  If you have an installation query, don’t worry, we have probably come across the problem before and know the solution.  Just call us; we are always here to help.

Design Service

PuraVida Bathrooms can offer a design service; fees and charges apply and are refundable under certain circumstances.  We can create your dream bathroom in 3D and provide plans from which tradesmen could install your bathroom.  We would require accurate plans of your room and perhaps some photos to help the designers orientate themselves with the space available.  We can help with how this information can be presented to ensure a successful outcome.  This is often a very beneficial process as it truly allows our customers to appreciate the space they have available.  The service also ensures that the design has taken into account your current plumbing system and the correct products are specified.  

Please contact us for further details.

Customer Service

Purchasing online can be a hit and miss affair.  It is a sad fact of life that some less scrupulous companies fall way short of the level of customer service that we provide.  Products can be shown as ‘in stock’ when in fact they are not.  Products can be poorly packaged for transit and arrive damaged or with parts missing.  Receiving a satisfactory solution can be a tedious affair with little response if any to emails or phone calls. 

Whilst the online bathroom industry is awash with massive discounts and incredible deals sadly, the products and often the customer service rarely lives up to expectations.  Puravida Bathrooms are here to offer the same customer service to our online customers that are enjoyed by the customers visiting our showroom.  Our showroom is recognised as offering the very best in customer care and after sales.  This commitment is repeated in our online sales.  We will always do everything in our power to put our customers’ interests first.

We make every effort to protect our customer personal information and data and our website uses industry leading encryption software and the very latest security certificates to protect our website, your privacy and security.  We have very stringent procedures that are necessary to safeguard your personal information and payment details.  You are also protected by the current Distance Selling Regulations.

We do not share your data with third parties without your explicit consent and only then when required to complete a delivery.

PuraVida Bathrooms designer Showroom

 

PuraVida Bathrooms designer Showroom in Bury St Edmunds

 

PuraVida Bathrooms designer Bathroom Showroom

 

PuraVida Bathrooms designer Showers Showroom

 

PuraVida Bathrooms designer Baths, Basins and Sanitaryware Showroom in Bury St Edmunds